Terms of Service

1. Our agreement with you

These terms apply to your use of DishMesh and the related player-support service provided by PROLOGO SOLARENGO – UNIPESSOAL LDA, trading through the VaultSun Games studio. Our NIPC is 518816893, D-U-N-S is 348512284, and registered address is Rua Joaquim António de Aguiar 43, R/C Esq., 1070-150 Lisboa, Portugal. Contact: team@the-vault.life or +506 8635 7310.

Read these terms before playing. If you do not agree, do not use the game. A parent or guardian must give any authorization required for a younger player's use. The DishMesh Privacy Policy explains personal-data processing; agreeing to these terms does not replace a separate consent required for tracking.

DishMesh is currently in development. Online features described here are proposed for launch and may not be available in a review build. Separate purchases, accounts or services on The Vault website are governed by that service's own terms.

2. Who may play

The proposed minimum is 13 years of age, or 16 if you live in the European Economic Area, subject to any higher requirement in your country. If you are below the age of legal majority, use the game and make purchases only with a parent or guardian's permission.

This rule concerns eligibility to use the service; it is separate from the game's store content rating. The final release and its store audience settings must reflect the age rule adopted for DishMesh.

3. Your permission to use the game

We give eligible players a limited, personal permission to install and play an authorized copy of DishMesh for non-commercial enjoyment, while complying with these terms. Ownership of the game, artwork, music, characters, software and other studio material remains with us or the relevant rights holder.

You may not sell or redistribute the game, impersonate the studio, use someone else's account without permission, or extract and commercially exploit protected assets. Nothing here restricts an exception or permission granted by applicable law.

4. Local saves, accounts and recovery

The current review build saves progress on your device. Clearing its stored data or losing the device may remove that progress. An account screen or a platform sign-in does not establish that your game has been backed up. Check the game's actual synchronization status before relying on an online save.

If online accounts and cloud saves are enabled in a release, supply accurate information and protect your credentials. Contact us if you suspect unauthorized access. Do not share your password or sign-in codes with support.

Recovery depends on identifying the correct account and a valid save. We cannot promise to restore information that was never backed up. Conflicting saves should be explained before a replacement is chosen; purchases and balances must not be duplicated through an account switch.

5. Fair use and player conduct

Do not use the service for fraud, harassment or unlawful activity. Do not interfere with another person's access, attack the service, introduce malware, exploit a defect to falsify purchases or rewards, or bypass security controls. Report a suspected defect rather than abusing it.

If you send support material, you retain your rights to it and allow us to use it only as necessary to address the request, operate the service and comply with law. Do not submit other people's private information or material you have no right to share.

6. Purchases and refunds

Paid items and store billing are proposed features and are not active in the current review build. If offered, the game and store checkout must clearly identify the item, price, applicable taxes and what the purchase provides before you confirm.

An app store processes a store purchase under its own payment terms. You must be authorized to use the payment method; minors need the relevant adult's permission. Keep the order reference and contact support about missing delivery or a disputed entitlement. You may also use the store's refund process.

These terms do not make every purchase non-refundable. Your mandatory consumer rights, any applicable right of withdrawal and the store's lawful refund rules remain available. Where digital delivery affects withdrawal rights, the required express request and acknowledgement must be obtained through the purchase process; accepting these general terms alone is not that acknowledgement.

No subscription is offered by the current review build. Any future subscription must have its own clearly disclosed price, renewal, cancellation and trial terms before enrollment.

7. Game currency, items and rewards

Game currency, equipment and boosts are permissions to use features inside DishMesh. They are not cash, investments or a right to payment from the studio, and cannot be sold or transferred outside the game unless a feature expressly permits it.

The game may change as it develops. We will not describe a temporary boost as permanent or a consumable item as indefinitely reusable. A reward is granted only after its stated conditions are satisfied. Changes affecting paid entitlements must respect the description at purchase and mandatory consumer rights.

8. Rewarded advertisements

Where available, you choose whether to view a rewarded advertisement for the reward stated in the game. Closing an advertisement before the qualifying event may mean no reward is earned. Advertisement availability can vary, and the same verified event cannot be redeemed repeatedly.

An advertisement choice does not automatically authorize advertising personalization or other tracking. The privacy notice and consent controls govern that processing. Advertisers and their linked websites have their own offers and terms.

9. Updates and service changes

We may provide updates to improve the game, fix faults or protect players. Features described as in development or preview are subject to change. We will describe material changes and any actions required from you, including notice or a right to end the service where required by law.

Online features may be temporarily unavailable for maintenance or faults. We do not promise uninterrupted operation or availability on every device. This does not remove a legal obligation to deliver paid digital content or provide updates and remedies required by applicable consumer law.

10. Restrictions and stopping use

You can stop playing at any time. If an account is available, you can request its deletion through the account and data deletion page and the in-game option provided for that release. Removing the app does not, by itself, erase a server account or cancel a store subscription.

We may restrict access where necessary to address a material breach, fraud, a security risk or a legal requirement. Where appropriate, we explain the reason and allow you to contact team@the-vault.life for review; urgent security or legal circumstances may require immediate action.

Restrictions and deletion must respect mandatory rights and the privacy notice. We do not use account suspension to avoid a lawful refund or data-rights request.

11. Responsibility and consumer protection

You are responsible for using an authorized copy on a suitable device and for costs charged by your connectivity provider. We are responsible for the game and support that we provide under this agreement and applicable law.

No provision excludes liability that cannot lawfully be excluded, including applicable consumer guarantees, intentional wrongdoing or other protected claims. We do not impose a blanket waiver of all claims, a requirement to accept advertising to exercise privacy rights, or a universal prohibition on refunds.

12. Questions, disputes and applicable law

Contact team@the-vault.life or +506 8635 7310 with a description of the issue and any relevant order or game reference. We will work to resolve it through support.

Portuguese law applies to this agreement to the extent permitted by law. If you are a consumer, mandatory protections and rights to bring a claim in the competent courts of your residence remain unaffected. These terms do not require you to waive those rights or submit every dispute to private arbitration.

If one provision cannot be enforced, the remaining provisions continue to apply to the extent lawful. Material revisions will be identified with an updated date and any notice or renewed agreement required by law. Changes will not retroactively remove rights already accrued.